At NatureMind, we are committed to providing you with the best shopping experience. We understand that sometimes situations may arise where you may need to cancel, return, or request a refund. Our policies are designed to be fair, transparent, and customer-friendly.
Cancellation Policy
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Cancellations are accepted if requested within 24 hours of placing the order.
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Cancellations are not applicable for Same Day Delivery orders.
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To request a cancellation, please contact our Customer Service team as soon as possible after placing your order.
Return Policy
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NatureMind offers a 7-day hassle-free return policy with no questions asked.
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You can request a return within 7 days of receiving your order.
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After the return is confirmed, the refund amount will be credited to your bank account within 7 business days.
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Please ensure the product is returned in its original condition, along with any packaging or accessories received.
Damaged or Defective Items
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If you receive a product that is defective, damaged, or not as described, please report it to our Customer Service team within 24 hours of receiving the product.
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Our team will verify and confirm the issue. If approved, the product return or replacement will be processed at no extra cost to you.
Refund Policy
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Once your return or cancellation is approved, the refund will be processed within 7 business days.
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The refund amount will be credited directly to your bank account.
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Please ensure your bank details are up-to-date to avoid any delay.
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If you do not receive your refund within the specified period, please contact our Customer Service team for assistance.
Contact Us
For any cancellation, return, or refund-related queries, feel free to reach out to our Customer Support Team at:
Email: [help@naturemind.co.in]
Phone: +91-86419 89789